Book Direct with Viet Sails – Reasons to Skip Third-Party Sites

You can find Viet Sails Boutique Cruises on Booking.com, Agoda, Klook, and TripAdvisor.

But seasoned Bai Tu Long Bay travelers already know this:

• Best price
• Best service
• The most complete Bai Tu Long Bay cruise experience always comes from booking directly on vietsails.com.

Third-party platforms take a 20–30% commission — money that could go toward increasing crew salaries, improving guest amenities, or contributing to sustainable tourism in Bai Tu Long Bay. Instead, this commission goes straight to foreign corporations.

When you book direct, you pay the same (or less), get exclusive perks, and communicate directly with the people who will serve you on your journey.

Here are five reasons why booking direct is better than any OTA.

1. Best Price Guarantee

Since OTAs charge up to 30% commission, Viet Sails must keep its listed prices consistent across all platforms. But we reward customers who book direct by offering:

• Lowest base price
• Exclusive promotions not available on OTAs
• Transparent pricing (all taxes + port fees included)
• No hidden service fees or currency conversion tricks

Travelers also forget about the hidden costs of OTAs:

• Service fees at checkout (3–5%)
• Foreign credit card fees
• Unclear cancellation policies set by the OTA, not Viet Sails

Booking direct ensures clarity — and real savings.

2. Preferred Cabin Selection

Viet Sails operates boutique ships with only 10 and 14 cabins, operating exclusively on Bai Tu Long Bay. With limited room availability, guests who book direct always get priority:

• Choose the cabin with the best sunrise view
• Request rooms for families
• Guarantee the most private rooms
• Enjoy priority upgrades when there are last-minute cancellations

By contrast, OTA bookings are often labeled “randomly assigned,” and special requests are rarely met on time due to slow customer service.

Booking direct allows for:

• Honeymoon and anniversary preparations
• Surprise flowers, champagne or cake
• Bed configuration changes
• Early check-in/late check-out (subject to availability)

These requests are rarely handled smoothly through OTAs due to translation delays and slow communication.

3. Flexible Policy & Direct Communication

Booking a Bai Tu Long Bay Cruise should be simple — no need to jump through multiple call centers.

When booking via OTA:

• Questions are sent to their customer service → then forwarded to Viet Sails
• Translation errors are common
• Response times can be 48–72 hours
• Issues are often not resolved until guests arrive

When booking directly:

• Email info@vietsails.com → reply within 4–6 hours
• WhatsApp +84 906 272 467 → live chat with our reservation manager
• Phone support in Vietnam, no AI bots
• Instant room upgrades
• Instant confirmation of dietary needs, transfers or special requests
• Clear cancellation policies

You will be communicating directly with the people who will welcome you on board.

4. Support Responsible Tourism 

Booking through online travel agents (OTAs):

• 20–30% goes to foreign corporations
• Only 70–80% goes to Viet Sails
• Only about 40–50% goes to crew salaries, maintenance, and sustainability

Booking direct:

• 100% goes to Vietnam
• 60–70% supports the people and communities of Bai Tu Long Bay

The remaining 20% ​​will fund:

• Higher crew salaries (15–20% higher than the industry average)
• Partnership with Vung Vieng Village
• Better kayaks, safety equipment, and cabin amenities
• English training and hospitality certifications for crew

Booking direct means your money will support the bay you’re visiting — not the companies foreign technology company.

Booking a cruise should be fun, not stressful. When you book directly with us, you’re not just booking a cabin, you’re starting a relationship with the people who will make your Bai Tu Long Bay experience unforgettable.

Best price. Best service. Best experience. Guaranteed only when you book directly. Skip the middleman. Support local. Sail smarter with Viet Sails.

Contact us:

• Address: 33C Pham Ngu Lao, Cua Nam Ward, Hanoi, Vietnam
• Email: info@vietsails.com
• Hotline/WhatsApp: +84 906 272 467 (Ms. Anna Nguyen)